ANSWERS TO YOUR questions

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Our Customer Loyalty Programme

How does the Customer Loyalty Programme work?

For every order placed at Webmenshirts.com, your account is automatically credited with loyalty points.

How are the loyalty points calculated?

1 loyalty point = 1 % off (not including delivery charges). For every 10€ spent, you earn 0.5 loyalty points. For example: for a 70€ order, you earn 3.5 loyalty points to be used on a future purchase.

How can I know the balance of my loyalty points?

Go to My account > My loyalty points

How can I use my loyalty points?

You have the choice of accumulating them or using them immediately.

To use them, go to My account > My loyalty points, a promotional code will be attributed to you online. Type in the code when you place your next order.

For how long are my loyalty points valid?

Your loyalty points are valid for one year, on all items present on the website, including items on promotion.

What items generate loyalty points?

All items purchased generate loyalty points.

Is there a maximum for use of loyalty points?

The maximum is 300 € of purchases, with 15% off.

Once I reach the maximum, what happens?

The 15% promotional coupon is automatically sent to you via email.

The balance remains on your account.

What occurs if I return items?

In the case of an exchange, you keep the loyalty points you have earned.

In the event of a refund, the loyalty points earned, corresponding to the amount of your refund, will be deducted from your account.

May I use my loyalty points and another promotional code together?

No. You may not use the reduction coupon at the same time as another promotional code.