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Customer service

INFORMATION If you need any information, or want a question answered, you can join our customer service which will do its best to satisfy you as soon as possible.

By e-mail : recommended option
By fax: 0033 1 48 41 08 69
By mail: 57 av d'Enghien 93800 Epinay sur Seine France
By telephone: 00 331 48 41 41 08 please leave on our voice mail:
your name, telephone number and the time slots in which you are available, specify the subject of your call, one of our commercial advisers will contact you in order to provide you with all the necessary information as quickly as possible.

Item returns:
In order to optimize the returns process, we recommend that you first obtain the Return request number online in My account.
This Return request number will be automatically attributed upon request.
In the event of a problem, or if the time limit has expired, please contact the Customer Department by email at to request an off-line return.

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