• My order (7)
• How do you order?
• Making changes to your cart?
• How long does it take to receive orders?

• Deliveries (9)
• How long do deliveries take?
• When will my order be shipped?
• How can I track my order?

• Payment (3)
• Is payment secure?
• Payment methods
• When will you be charged?

• Return & refund (6)
• How do I return a purchase?
• Is it possible to exchange items?
• How long do I have to return an article?
• How will I be reimbursed?

• Customer loyalty & referrals program (18)
• How does the Loyalty Programme work?
• How are the loyalty points calculated?
• How can I know the balance of my loyalty points?

• Our guarantees (19)
• Why set up an account?
• How is the personal data in your account used?
• How do you unregister from the newsletter?

• Customer service (2)
• Information
• Item returns

Return & refund

How do I return a purchase?

It couldn’t be simpler! You must first obtain a ’Return request’ directly online.
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Is it possible to exchange items?

It is possible to make an exchange. Click on My account, login, go to My purchases, then click on Returns or Exchanges.
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How long do I have to return an article?

You have 14 days to return an item, without any particular justification, according to the current regulation on mail-order sales.
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How will I be reimbursed?

Webmenshirts will reimburse you by directly re-crediting your bank card or your Paypal account.
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How long does it take to receive a refund?

Webmenshirts reimburses your purchase including delivery charges, by re-crediting your bank card or your paypal account
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Refund

When one returns an order, one prefers being refunded quickly. At Webmenshirts, we understand this and reimburse within 7 days
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